Endless queues at the doctors’ have long been a major complaint by Czech
patients. Especially during the flu season, it’s not uncommon to wait an
hour or more. But now that could change. In January the country’s largest
insurer, VZP, will launch a project, entitled Akord (Accord), aimed at
improving doctors’ services. That could cut down on time spent in the
waiting room. Soon, many will be able to call ahead for appointments at
participating practitioners, guaranteeing waiting times of just 15 minutes.